Beyond Project Management: How Intertech Delivery Managers Take Success to the Next Level

Intertech Delivery Management

In the intricate world of software development, roles evolve to meet the demands of complex projects. Among these roles, the Intertech Delivery Manager (IDM) stands out for doing everything a Project Manager (PM) does, with the added layers of strategic alignment, agile facilitation, and enhanced team collaboration.

Beyond Project Management

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“Beyond Project Management” explores the expanded impact of the Intertech Delivery Manager by focusing on three key benefits that are the reason the IDM has become so instrumental in software development project success and team collaboration: so instrumental in software development project success and team collaboration:

In this article we cover these areas:

The Strategic Difference Between a PM and Intertech DM
Fostering an agile culture
Driving continuous improvement and quality assurance.

The Strategic Differences Between a PM and Intertech DM

Intertech Delivery Managers (IDMs) offer a more nuanced and strategically aligned approach compared to traditional Project Managers (PMs). By integrating comprehensive project oversight, strategic alignment, tactical execution, and enhanced risk management, IDMs ensure that every project not only meets deadlines and budgets but also aligns with long-term business goals.

This dual focus on tactical and strategic elements provides clients with sustained value and a higher level of security throughout the project lifecycle, setting Intertech apart from other service providers.

The Strategic Differences Between a PM and Intertech DM

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Comprehensive Project Oversight

Intertech Delivery Managers (IDM) integrate a broader strategic perspective into your software development process than a project manager would, making a critical role more nuanced to the IT ecosystem. This adjustment adds technical depth and agile efficiency to the project management role, impacting stakeholders, managers, and the development team with ease, understanding, and forethought.

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Strategic Alignment

While Project Managers focus on meeting project deadlines and budgets, Intertech Delivery Managers add to this by ensuring that every step aligns with the client’s long-term business goals. We do this by monitoring the initial findings, from user stories to technical requirements, and translate them into actionable plans that deliver sustained value beyond completion. Every project we undertake is not just a task but an initiative that propels our client’s business forward, giving them the confidence of long-term value.

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Tactical Execution

Like Project Managers, Intertech Delivery Managers oversee the day-to-day execution of project plans. However, they also manage higher-level strategic oversight. This unique process ensures that every task and milestone contribute to the broader business objective. Our delivery manager’s dual focus guarantees that projects are completed on time, within budget, and, more importantly, aligned with strategic goals. This methodology maintains the intricate balance between tactical and strategic, setting us apart from other providers and PMs and ensuring the security of your project’s progress.

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Enhanced Risk Management

Project Managers typically identify and mitigate risks within the project’s scope. Intertech Delivery Managers take these three steps further by continuously monitoring the project environment, anticipating potential issues, and implementing corrective measures early. This proactive risk management ensures smoother project delivery and higher success rates, providing our clients with security and fewer surprises.

Fostering an Agile Culture

Intertech Delivery Managers (IDMs) bring a deep understanding of agile methodologies, cultivating an agile culture characterized by adaptability and continuous improvement. They facilitate agile practices and events such as sprint planning, daily stand-ups, and retrospectives, ensuring teams remain dynamic and resilient. By emphasizing iterative development, IDMs help the team break down projects into manageable sprints, allowing for regular reassessment and adjustment.

This approach ensures continuous value delivery and the flexibility to pivot when needed. Additionally, IDMs empower team autonomy and decision-making, fostering a motivated and innovative environment. This agile culture enables Intertech to deliver superior results and maintain a competitive edge in custom software development.

Fostering an Agile Culture

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Agile Facilitation

Beyond the structured methodologies often managed by Project Managers, Intertech Delivery Managers champion agile practices. They facilitate sprint planning, daily stand-ups, and retrospectives, ensuring teams remain adaptive and responsive to changes. This agile mindset fosters a more dynamic and resilient development process. Our commitment to agile practices means our clients benefit from a process that is both flexible and robust.

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Iterative Development

While Project Managers may follow a linear approach, Intertech Delivery Managers emphasize iterative progress. Breaking down projects into manageable sprints ensures continuous value delivery and allows for regular reassessment and adjustment. This iterative approach leads to more flexible and responsive project management. This ensures that our clients can pivot as necessary, making the most of emerging opportunities without disrupting overall progress.

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Team Empowerment

Intertech Delivery Managers encourage team autonomy and decision-making, fostering an environment where team members feel valued and motivated. This empowerment goes beyond the coordination role of Project Managers, aiming to enhance overall team productivity and innovation. Our empowered teams deliver better results faster and with more significant innovation, setting Intertech apart from other custom software development providers.

Driving Continuous Improvement and Quality Assurance

Intertech Delivery Managers (IDMs) are dedicated to ensuring continuous improvement and maintaining the highest standards of quality throughout a project’s lifecycle. They enhance standard QA processes by incorporating best practices and continuous feedback loops, ensuring reliable and scalable software. .

IDMs use sophisticated performance metrics for real-time progress monitoring and adjustments, delivering consistent, measurable results. They also prioritize client feedback at every development stage, tailoring the final product to meet and exceed client expectations. This commitment to quality, performance, and client satisfaction is central to Intertech’s ethos, fostering stronger client relationships and higher satisfaction rates

Intertech Delivery Managers are committed to delivering a project and ensuring it meets the highest standards of quality and continuous improvement, using the following techniques.

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Quality Assurance

While Project Managers implement standard QA processes, Intertech Delivery Managers enhance these by incorporating best practices and continuous feedback loops. They ensure quality is maintained throughout the project lifecycle, not just at the final delivery stage. Our focus on quality means our clients receive reliable, scalable software that exceeds expectations.

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Performance Monitoring

Intertech Delivery Managers go beyond basic project tracking by using sophisticated performance metrics to monitor progress and identify areas for improvement. This ongoing analysis allows for real-time adjustments and ensures the project remains on track to meet its goals. This data-driven approach ensures that we deliver measurable results consistently.

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Client Feedback Integration

Intertech Delivery Managers prioritize integrating client feedback into every stage of the development process. This ensures the final product meets and exceeds client expectations, fostering stronger client relationships and higher satisfaction rates. Our client-centric approach ensures that every project is tailored to meet our client’s unique needs and challenges.

Conclusion

The role of a Delivery Manager at Intertech encompasses all the essential duties of a Project Manager and extends far beyond.

Intertech Delivery Managers:

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Elevate project management standards by combining comprehensive project oversight

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Foster an agile culture, driving continuous improvement.

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Their strategic approach ensures that projects are completed efficiently, deliver sustained value, and align with broader business objectives.

Understanding the unique contributions of Intertech Delivery Managers can help organizations harness their full potential, leading to more successful and impactful project outcomes. By recognizing the expanded role of Delivery Managers, companies can achieve higher levels of project success, innovation, and client satisfaction. With Intertech, you are not just getting a service provider; you are gaining a strategic partner committed to your success.

About the Author & Speaker

Brian Hackerson

As a Delivery Manager at Intertech, Brian helps our customers achieve successful IT project outcomes by finding the best path to get there.

Prior to joining Intertech, Brian was director of R&D in 3M’s Corporate Research Laboratory, where he led an organization that delivered innovative programs that connected software and data analytics capabilities into product divisions, and an operations executive, Registered Scrum Trainer,™ and consultant for Scrum Inc., where he worked with Dr. Jeff Sutherland, co-creator of the Scrum framework.

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Beyond Project Management: How Intertech Delivery Managers Take Success to the Next Level

Intertech Delivery Management