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Business Process Automation (BPA)


Intertech’s Business Process Automation eliminates human error in repetitive tasks by using technology to automate all recurring workflows. Our custom software development teams automate your business processes and make you more efficient, productive, and able to collect real-time data that can be analyzed and used to improve services, decision making, and profits. Set your company up for the future of AI and Machine Learning today.

Achieve Greater Efficiency Through Automation

Business Process Automation Benefiuts - Data Capture, Simplify Process, Consistency, Security, and more

Benefits Of Custom Software:
Drives Efficiency
Standardizes Processes
Generates Usable Data For Predictive Modeling and Automated Intelligence
Eliminates Errors
Consider Business Process Automation And The Difference It Can Make!

What Is Business Process Automation?

What Is Business Process Automation And How Will It Help My Company?

What is BPA?

It is the implementation of technology to take care of business processes that minimize human intervention. BPA helps to eliminate errors, verify compliance with laws unique to your business, and generate efficiencies that deliver consistencies by standardizing the way things are done. If you want to streamline your business process and realize more profit with less headache, Business Process Automation is the answer.

What Are The Immediate Benefits

Taking human error out of the system and eliminating manual entry after initial entry by the customer or point of contact, and sometimes even all-together will show immediate results. At the same time, you are generating proprietary real-time data that can be modeled and used for forecasting, predictive events, and understanding your customer that much better. These are some of the benefits of BPA.

What Business Processes Can Be Automated?

Almost any area that is repetitive can be automated. These areas can fall under management, customer service, global processes (i.e., taxes, manufacturing, agriculture, and even stock buying and selling or gambling). Think of anything within your business that is high-volume, must follow compliance laws, is time-sensitive, and generates recurring data. These are candidates for BPA.

Why Business Process Automation (BPA) Is The Future


  • The most significant benefit of BPA is the increase in productivity. Software may have a lifecycle but while it is up-to-date it does not require breaks, does not make mistakes, hits your deadlines, and impacts your bottom line with an ROI that is worth celebrating.


  • We hit on this one above, but cost reduction is an important benefit of BPA. Time related to tasks is reduced. Moreover, personal expenses related to repetitive work are eliminated, allowing for more satisfying work to be done by the existing workforce.


  • As business changes, the software adjusts. This elasticity does not fight change. Well developed software provides output immediately, and links your entire company together so the benefits discovered by one department can be realized by another.

Ask Yourself These Questions To Determine Where BPA Fits Your Business


  • Do you currently have a set of tasks that follow specific rules? Most repetitive tasks are based on a set of rules. These rules allow software to take over and increase efficiency while providing consistent data that can be used for improving the process.


  • Does the task have anticipated inputs and outputs? Even if the input and output has multiple options, it is still redundant and can be designed to react specifically to each condition, eliminating time to react and providing a seamless transition forward.


  • Does the task have multiple repetitive steps? As an example, collecting tax information requires a set of questions that can be laborious. By automating steps to react to specific responses, the data can be collected, evaluated, and calculated in a split second, while instantaniously being added to your proprietary data collection, to be used for predictive analysis later. There is no limit to what BPA can do for you.

Where Should You Start?

Determine Your Companies Appetite For Automated Improvements

Determine the mood of your organization toward automation. Buy-in from key stakeholders is required. Business Process Automation changes how work gets done and can generate fear that jobs will be eliminated rather than create a more efficient and enjoyable workplace. When considering ROI, make sure to calculate it over a realistic period, understanding that your business will need to rely on automation at some point in the future for your company to stay competitive.

Identify Processes That May Lend Themselves To Automation

There are two items to consider. The first is which processes are taking up considerable time and are repetitive. The repetition can be spread over hours or days, but a job is typically based on repetition. The second item to consider is what is being generated from the process. If data is the result, stakes are higher because all data generated and collected in the correct form gives your business leaders the ability to predict upcoming events and forecast more accurately.

Identify Specific Steps Within Each Targeted Process For Automation

After identifying potential processes for automation, outline the specific steps within each process that can be improved or eliminated. The existing process must be improved enough to make automation worth the time and investment, so take care in evaluating each step within each process. Consider speaking with your internal business analyst and IT department, or contacting Intertech to help you assess your operation and develop an outline that fits your needs.

Business Process Automation Is One Of Our Specialties

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Understanding your industry is one thing. Understanding the technology you are using is another. When you read studies that tell you that 75% of projects are doomed from the beginning, it has to make you pause before signing your name to the outcome.

Consider letting our proven professionals take a look at your project. They’ve seen what can go wrong and know how to avoid costly errors.

At Intertech, we ask the right questions and tell you the correct answers. From design to rollout, Intertech takes the worry out of custom software development. Add the unique benefit of our field-driven education division, and you get a blend of exceptional knowledge that plugs in, does what you need, and leaves your business and employees more engaged and more potent as a team. 

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Team-Complete™ Development

Intertech’s Team-Complete™ development means we make sure all the right people are seated at the table to assure success the first time. At Intertech, you always get the best of the best! Proven consultants dive deep into your project, analyze your objectives, and lead your project to success with the expertise and the soft-skills you expect from a leader.

Soft-Skills For A Winning Experience

Sometimes the most critical person in the room is the one with a calm voice and the right words. Bringing a development team together or presenting a clear concept for stakeholders can make all the difference between success or failure. Intertech consultants are at the top of their field. They navigate challenging decisions, guide with a confident voice, and know when to get out of the way.

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