Transformative Software Development Support For Business and Software Services Companies!
Custom Software & Technical Services For Your Industry
Turn-Key & Co-Development Resources
Since 1991 our senior consulting teams have been asked to assess and modernize legacy software, re-architect monolithic architecture, integrate systems onto various cloud platforms, automate manual processes, develop web-based applications, web frameworks & API-Driven solutions, and help existing development teams succeed.
Our software experts help you make sense of it all!
Proven Software Development For The Business & Software Services Industry!
— Overview, Process & Tips —
Creating custom software that provides an intuitive experience for your customers is crucial to staying competitive. That is why Intertech’s experienced full-time teams and consultants work to support your technical teams, side-by-side or autonomously. Our senior consultants ensure that every modernization made and each new solution introduced is built to your specification.
Whether working on your SaaS product in tandem with your technical team or designing and architecting a new internal system that converts a monolithic system to an agile microservices system… that is manageable, Intertech can help.
If You Can Think It Up, We Can Probably Build It. If It’s Already In Place And Needs To Be Updated… We Can Do That Too!
Our experienced development team listens to your ideas, identifies solutions that fit your IT requirements, and proposes technologies, toolsets, and libraries suited for your environment. Next, they evaluate the repetitive tasks you have identified and implement automated processes that minimize human intervention and headaches, eliminating processing errors and reducing each task’s “Estimated-Time-To-Completion (ETC).” At the same time, they consider how they can automate compliance verification with laws unique to your industry and outline ways to collect and filter your proprietary data for predictive modeling and process automation. And finally, they wrap it all up using universally accepted development best practices and documentation, so you realize an end product that does what you need and is maintainable.
If It Is Repetitive In Nature We Can Probably Automate It.
Almost any area that is repetitive can be automated. These areas can fall under clerical tasks, customer service, accounting and finance, support services, data modeling, compliance, and just about anything you can think of that is repetitive, based on timing, challenges, or historical information. For example, consider any area within your department or across the company that is high-volume, may have to follow compliance laws, is time-sensitive, or generates recurring data that is currently in a form that is collected but not utilized. There is no other improvement you can make that impacts profit and productivity like business process automation.
The Secret To Longevity In Serving Businesses Is Productive Automation.
The most significant benefit of automation in the business services sector is the increase in productivity. Correctly implemented custom software does exactly what you need it to do, does not require breaks, does not make mistakes, hits your deadlines, and impacts your bottom line 24-hours a day. This translates into cost reduction and is an essential benefit of automation. Time-related to tasks is reduced. Moreover, personal expenses related to repetitive work are eliminated, allowing for more satisfying and less stressful work conditions. As business changes, the software adjusts. This elasticity does not fight change. Well-developed software provides output immediately and links your entire company together so the benefits discovered by one department can be realized by another.
How To Determine Where Custom Software Fits In Your Business.
Ask These Questions
Question #1 – Do you currently have a set of tasks that follow specific rules? Most repetitive tasks are based on a set of rules. When programmed into the software these rules allow the application to take over and increase efficiency while providing consistent data across the process, improving accuracy and efficiency.
Question #2 – Does the task have anticipated inputs and outputs? Even if the input and output have multiple options, it is still redundant. It can be designed to react specifically to each condition, eliminating time to respond and providing a seamless transition forward.
Question #3 – Does the task have multiple repetitive steps? As an example, collecting and evaluating content accuracy and identifying areas for adjustment that impact the bottom line can be laborious. By automating steps to react to specific responses, the data can be collected, evaluated, and calculated in a split second while instantaneously being added to your proprietary data center, to be used for analysis and machine learning later. There is no limit to what process automation can do for you.
Ask Yourself If The Benefits Are Worth The Investment Before Proceeding.
When it comes time to invest in a new application, the software feasibility study is crucial in understanding what you need. Before making a decision, it is essential to understand the current situation, pinpoint the pain points, and work with an experienced technical asset to assess the various options available to you. Rule #1: If a prepackaged Software-as-a-Service (SaaS) solution does what you need, it should be considered. However, any Software-as-a-Service will begin to dictate the decisions you make, hamstringing you to a solution that may initially appear less expensive but in the end require time-consuming process changes and additional services to do what you wanted in the first place.
The enhancements that custom software introduce have proven to impact efficiency, retention of employees, workplace happiness, and in the end, business differentiation. In general, custom software that eliminates some of the manual aspects of a task results in more accurate data and the promotion of efficiencies. And when introduced into the business services industry, the effects are even more far-reaching, impacting the bottom line of all involved through cost-cutting, better customer care, and greater financial reward.
Determine Your Company's Appetite For Automated Improvements
Identify Processes That May Lend Themselves To Automation
There are two items to consider. The first is which processes are taking up considerable time and are repetitive. The repetition can be spread over hours or days, but a job is typically based on repetition. The second item to consider is what is being generated from the process. If data is the result, stakes are higher because all data generated and collected in the correct format gives your business leaders the ability to predict upcoming events and forecast more accurately.
Identify Specific Steps Within Each Targeted Process For Automation
Intertech Is Different Than Other Firms
No matter the size of your project, Intertech’s software consulting services bring together the experience and soft skills you need in a single turn-key package, whether you need one person to an entire team. Our scalable resources are built from a base of trusted Intertech full-time employees and can help you from the beginning of your project or mid-steam to add that extra boost of experience you may need.
We Begin With Everything Necessary To Ensure The Project Team Is Complete
The discovery stage is crucial when setting up the correct team to deliver your project successfully. At times this has been completed before our introduction to the project. In these cases, you may have determined that you only need specific roles added to your project teams, and that is just one way we can help augment your team. Other times clients ask us to take on this role to get an expert outside perspective. Either way, this phase is essential and must be considered to be confident that you have the right talent in place and that what you are building or modifying integrates with your existing system.
Tools & Techniques We Employee:
- Scope Detailing
- Technical Evaluation
- Initial Requirements Defined
- Define Delivery Strategy and Roadmap
- Leveling Workshops (For Your FTE Team-Members – As Needed)
Building A Strong Foundation Is The Key To Success
Converting your vision into reality requires a clear picture of requirements and the experience necessary to set a strong foundation for your new reality. Using the Software Rrequirements Analysis, the design phase encompasses how the application and users interact with each other, with the current infrastructure, and with other applications. In addition, this phase deals with architecture and UI/UX, so all the elements come together seamlessly.
Areas Considered During The Design Phase:
- User Interface & Experience Design
- Usability Testing
We Ensure All The Pieces Are In Place For A Successful Composition
When selecting your team, we ensure it fits your needs, not ours. Of course, top talent is a key to our success, but a proper blend is a formula for project success. At Intertech, we specialize in talent that does more than heads-down programming, but we also understand not everyone on the team needs to be a senior or billing every hour of the day. So, using what we learned in stage one and how stage two comes together, we define your team and estimate the timeline, making sure to keep you updated every step, so there are no surprises.
Areas Considered In The Build Phase:
- Technical Requirements
- Quality Assurance (QA) and Testing
- Incrememntal Product Release (Faster to Market)
- Refinement & Deployment
We Ensure All The Pieces Are In Place For A Successful Composition
Following the final release, we make sure you are in control. Whether you keep us around as a trusted partner or have us hand it off to your team, we understand that a solid knowledge base is one of the most important aspects of a project. Therefore, following deployment and before we hand over the keys, we always include 30 days of monitoring and mentoring to ensure a smooth roll-off and that your internal team is in control.
Areas Considered In The Completion Phase:
- Support & Lifecycle
- Knowledge Base Retention
- Team Roll-Off
Our Dedicated IT Recruiting Department Augments Our Consulting Services Perfectly
If you trust your project and recruitment to someone, wouldn’t it be wise to select a firm with a proven record since 1991, helping major companies like GE Healthcare, NASA, Best Buy, and others modernize or pivot to new technologies? Utilizing a proven formula that combines world-class software development, hands-on education and mentoring, and dedicated IT recruiting, Intertech’s clients have found success building software while building their in-house team for the long haul.
Areas Considered In The Recruit & Hire Phase:
- Ad Placement
- Technical Testing
- Personality Assessment
- Technical Team Interview
- Hand-off To You For Internal Assessment
Custom Software Development
Intertech’s custom CI/CD, Agile & DevOps-based software development services combine everything you need, including assessments, design, architecture, development, testing, delivery, and deployment.
Legacy Software Modernization & API Customization
Whether evaluating your platform and determining if it should be kept, extended, or replaced… or diving right in to update and customize, we spool up quickly.
Front-End (Client-Side) Development
Your front end is where the user gets to know you, from the graphical user interface to everything that makes up the experience. Our consultants specialize in the tools and techniques required to ensure you create an application your employees and customers love to use with the functionality you expect.
Back-End (Server-Side) Development
Your front end may be what everyone sees and interacts with, but your back end is doing all the work. Let Intertech’s consultants help you get every response served up quickly and accurately while injecting the experience you need so the tough questions are asked.
Web Framework: 2-Tier or 3-Tier & API-Driven
Whether you have decided on a more traditional 2-tier framework (Client Side & Server-Side), a more independently tiered (3-tier) framework (Client-Side, Processing-Logic-Side, & Data-Side), or an API-Driven | Microservices architecture, our experts can help you create what you need or assist your team with design and development.
Architecture – Monolith to Microservices
Tiered, Modular, API-Driven, or microservices? Helping you decide which is the best way forward or adding proven experience to assist your team in the development and getting it right is how we work with our partners.
Intelligent Business Process Automation (BPA) & Optimization
Whether it is part of the modernization process or a completely new solution, automating and optimizing your workflows to eliminate manual tasks is what we do. Let’s implement technology-based solutions that retain your best talent, eliminate manual errors, and make your job easier.
Azure & AWS Cloud Application Development & Integration Services
Integration onto the cloud and away from existing infrastructure can take many forms, whether you have selected a multi, hybrid, or a single-service solution. We create and integrate your applications no matter which option you have chosen. As a Microsoft Gold Partner and AWS development partner, we bring incites that can help from start to finish.
Agile, CI/CD & DevOps Resource Library
We don’t just consult companies on Agile; we live Agile and the various forms of development agility. It’s how we run our business, manage our day-to-day operations, and drive the faster deployment of the necessities.
Tips and tricks to help you succeed as an IT manager and thought leader!
Three Great Reasons To Let Intertech Build Your Software Independently Or In Co-Development With Your Team!
To understand why so many companies rely on Intertech for their software consulting and software education needs, you must understand the importance we place on staying up-to-date with the most current technologies and methodologies.
“When an outside firm asked over 4000 of our customers these questions, we immediately understood why they trusted Intertech!”
Say “Yes” To Intertech!
- Would you use Intertech again? 99.55% 99.55%
99.55% of customers answered YES!
- Are you happy with Intertech? 99.55% 99.55%
99.55% of customers answered YES!
- Would you refer Intertech to others? 99.70% 99.70%
99.70% of customers answered YES!
GET TO KNOW US
Client Relationship Manager
Before assuming his new role as a Senior Software Solutions Specialist, Brady served as a Training Account Executive for two years. He provided instructor-led software development training to Fortune 500 companies. He also held sales and marketing internships at Digital River and Intertech after completing his bachelor of arts degree in marketing management at the University of St. Thomas.
“Work smart & hard is my philosophy, and never stop learning.”
How Has The Transition To The Consulting Side Of Intertech Been For You?
I enjoyed my time working on the training side of Intertech’s business, I feel I will be able to contribute more as a consulting specialist, especially with the knowledge I have gained working with different consultants that have instructed me in the past, bringing their real-world expertise to the classroom.
Brady enjoys playing hockey and golf and spending time with his family & friends. He also enjoys coaching youth hockey in his free time. Brady has volunteered for several years at Open Arms of Minnesota. He has one fur kid, a chocolate labrador named Bosco.
We Help You Finish Well At The ‘Right‘ Price!