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Case Study

  • Client: Estate and Legal Services Provider
  • Project: Single-Page Web Application
  • Country/Region:

A national legal and financial services provider approached Intertech in 2017 for assistance choosing and implementing a modern web framework for the refactor of their flagship application. Until then, the application used Adobe Flex, relied on Flash for rendering, and was becoming difficult to maintain. Within 12 weeks, Intertech’s consultant helped the client’s team deliver a completely redesigned application using the world’s most popular front-end library: React. As a result, maintenance overhead is lower, it’s easy to add new features, and customers experience fewer browser and Flash version issues.

Technologies Used

  • React
  • Typescript
  • Webpack
  • REST API

Customer Quote

Working with Intertech to find the right resource for our project was a breeze. They were quick to respond and provided exactly what we needed. The candidate they sent was amazingly talented and a true expert in his field. He was an awesome asset to the team, smart, great teacher, and an all-around good guy. Wish we could keep him forever!

Challenge

The client’s flagship application is a software as a service product that allows customers to look up estates of the deceased that have entered probate. If the deceased had outstanding debts, companies can file claims against the deceased’s estate as part of the probate process. The client’s application automates the entire process of searching 3.5 million probate estates in the country and filing claims against those estates on behalf of creditors, financial institutions, healthcare providers, and governments.

The probate locator application has been very successful. Over $1 billion in claims have been filed through the software. However, the original design of the application in Adobe Flex has become antiquated. Many modern browsers are dropping support for Flash. Moreover, new better front-end options are available. As a result, the client decided it was time to update the front-end of the application using a modern single-page application approach.

Process

The client chose React prior to engaging Intertech. However, they relied on Intertech’s expertise to help finalize the decision. In addition to React components, the application also involved components written in Typescript. Critically, the project also involved a rewrite of the application’s web services from SOAP messaging protocol to REST’s uniform operations. Finally, the entire application was bundled together using a custom Webpack configuration.

A critical part of the refresh was creating a modern UI that felt updated. However, the client also wanted the new UI to closely mirror the old implementation. Too stark of a redesign would confuse users. Because this application is used both internally and by customers, a smooth transition was a top priority. Our expert Intertech consultant worked directly with the client’s team in design meetings to imagine and implement the new React-driven UI.

Furthermore, our consultant worked directly in the client’s office every day. Consequently, the client had direct access to the consultant as needed. In addition, our consultant was able to provide side-by-side mentorship to the client’s developers on the technologies they’d be using.

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Result

Intertech estimated the project would take 12 weeks to implement. 12 weeks from the start date, the application was fully implemented on schedule. The application deployed successfully in the summer of 2017 and continues to be developed under an agile methodology. As a result of the training they received from the consultant, the client’s development team can maintain and add to the application independently.

React is a great choice for this application’s front end. The community and resources around React allow the probate application to stay on the cutting edge of web development. As a result, the application can leverage new open source tools and be easily extended. It also benefits from modern testing, linting, and other code quality checks as part of the development pipeline.

Our Story: Intertech

From the day it was founded in 1991 by local entrepreneur Tom Salonek, Intertech has been a company with an important difference: unwavering commitment to customers, employees and the broader community through excellent work, smart workplace and financial management, and creative philanthropic involvement.

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