Insurance And Financial Services Merger – Systems and Applications Integration

Intertech consultants have helped a major insurance and financial services company integrate, update, and operate new systems after an international acquisition.

Case Study: Major insurance and financial services company hired Intertech to help them integrate, update, and operate new systems after an international acquisition. Working with our client’s various development teams, Intertech spent the past year on multiple independent projects. One of these projects was a credit card insurance repayment system.

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Case-Study

Technology Used
Java
Spring Framework

 

Methodology
Agile / Scrum

 

Project

Integration of Systems and Applications After Merger

 

Project Requirements

Over a year and a half, one of our client’s business units has been engaged in acquiring and merging an international company for insurance payment services. The client needed outside help to handle the extra work of integrating new software and systems into their existing architecture. Following the acquisition, the client needed to do a discovery, cost/benefit analysis, and integration of the new systems as quickly and efficiently as possible.

The major challenge was the acquired company’s software. The payment software the client acquired was built over a period of two decades. During that time, multiple outside contractors worked on and maintained the software with varying methods and levels of detail. The result was a complex and disorganized application with many affiliated third-party contractors. No one at the acquired company or its contractors had a complete picture of the application and how it worked.

Result

Requiring minimal ramp-up time meant that the client could see immediate results from bringing Intertech onboard and significantly expanded the client’s internal development capabilities while providing valuable experience and expertise in Java and additional technology areas. Because of their knowledge and ability to mentor, the team, lead by Intertech, successfully launched the basic integration of the acquired company’s payment software and immediately began working on new features and updating the overall software. As the go-to resource for the software product and an important decision-maker for new updates, Intertech consultants continue to take on the project lead role.

Overview

This project involved executive and management-level meetings to discuss the merger and IT planning for the future. It also meant working with and coordinating various parties from the client, acquired company, and existing third-party contractors.

After initial discovery, Intertech led the team charged with integrating the old software into the client’s systems. Filling the role as scrum master, using an agile development philosophy, the Intertech led another team of developers in the client’s offices through building and iterating on the software integration. Throughout the process, the consultant worked with various stakeholders to get answers, plan for the next steps, and make sure the project met the client’s needs and was a success.

Intertech has been in business for nearly 30 years. Many of our projects are considered confidential by our clients. For this reason, and out of respect for our customer’s privacy, we do not mention companies by name regarding specific projects, with the clear understanding that the project outlined and presented is actual work Intertech and their consultants have completed successfully.

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