Software Feasibility Study: Questions To Ask When Determining If It’s Time To Upgrade or Modernize!

 

When it comes time to invest in a new application, the software feasibility study is crucial in understanding what you need.

Before making a decision, it is essential to understand the current situation, pinpoint the pain points, and work with an experienced technical team to determine the various technologies that are available and should be considered.

Additional Reading:

Executive Brief: Avoiding Common Errors In Software Development Cost Estimation

Software Feasibility Study: Discover the Five Critical Factors technical leaders consider when estimating the cost of any development project while recommending proven strategies for dealing with the challenges of software development cost estimation.

Avoiding Common Errors In Software Development Cost Estimation Screen Image
Hidden project infrastructure costs
Costs related to staff turnover and the need for new skills
Expenses due to project dependencies and communication
…and much more!

Steps To A Complete and Successful Software Feasibility Study

A software feasibility study is a critical evaluation process to determine the viability of a software project before committing significant resources.

Below is a detailed step-by-step outline, including the questions to ask, areas that need detailed answers, and the graphs and tables that should be prepared.

Step 1: Define the Scope of the Project

Questions to Ask
  • What is the primary objective of the new software?
  • What problems will it solve or what improvements does it seek to achieve?
Areas for Detailed Answers
  • List of features and functionalities expected from the new software.
  • Boundaries of the project including what needs to be covered and what may arise but should not be included.
Feature and Functionality List (Example)
When updating or building new software, it is important to clearly define the list of expected features and functionalities, along with the project boundaries, to ensure that the software development meets specific operational needs while staying within scope and budget. Here’s a sample outline. In this example we look at what a manufacturing or transportation company may ask of their feasibility study:

By defining these features and boundaries, the project team can focus on delivering a software solution that enhances the shipping and tracking operations specifically tailored to the needs of the manufacturing company, while avoiding scope creep and managing stakeholder expectations effectively. This approach ensures that the project remains manageable, within budget, and on schedule.

Step 2: Conduct Preliminary Analysis

Questions to Ask
  • Is there a clear need for this software among the target users?
  • What are the current solutions, and why are they insufficient?
  • What could be done better?
Areas for Detailed Answers
  • Overview of existing solutions, their limitations, & required improvements.
Graphs &/or Tables Needed To Illustrate
  • Comparison table of existing software vs. proposed features.
Comparison Table: Existing Software vs. Proposed (Example)
When preparing a software feasibility study for presentation to stakeholders, a comparison table that details the existing software versus proposed new features or improvements can be extremely effective. Here’s an example of such a comparison table, designed to showcase the enhancements and justifications for upgrading or replacing the existing system:

The sample table illustrated above succinctly presents the enhancements that the proposed software offers over the existing system, underlining the benefits and reasons behind each feature upgrade. This format helps stakeholders quickly understand the value addition from the new software and supports decision-making processes with clear, actionable insights.

Step 3: Identify Technical Requirements

Questions to Ask
  • What technologies are required to improve or build this new or updated software?
  • Is the current IT infrastructure able to support the update or new software?
  • Is the current IT team capable of supporting these technologies?
Areas for Detailed Answers
  • Detail technology stack and IT requirements using a technology checklist.
Technology Requirements Checklist (Example)
Creating a technology checklist for a software feasibility study involves assessing various technical aspects that are crucial for the successful implementation and operation of the software project. Below is an example of what such a checklist might look like:

The sample checklist above provides a structured approach to evaluating the technical readiness and requirements for a software project. By thoroughly assessing each item, decision-makers can determine the feasibility of the project from a technological standpoint and identify any potential gaps or challenges that need addressing before proceeding.

Step 4: Assess Market and Financial Feasibility

Questions to Ask
  • What is the potential market size for this software? (This includes internal use and impact to business on direct and indirect expenses.)
  • What will be the estimated cost to develop and maintain the software?
  • What are the expected financial returns (ROI)?
Areas for Detailed Answers
  • Market analysis report.
  • Cost breakdown including development, maintenance, and operation costs.
  • Revenue / Savings projections.
Market Analysis Report (Example)
Below is an example of a market analysis report tailored for stakeholders interested in the feasibility study for updating financial accounting software. This analysis aims to evaluate the market’s current state, customer needs, competitive environment, and growth opportunities for an updated financial accounting system targeted primarily at small and medium-sized enterprises (SMEs).

Although an example, this market analysis report aims to provide stakeholders with a thorough understanding of the market landscape for financial accounting software, facilitating informed decision-making regarding the feasibility and potential of updating the existing software product.

Additional Graphs & Table To Be Included (Example)
The following graphs and tables provide a clear and concise way to present crucial data to stakeholders, aiding in decision-making for the software project.

Market Size and Growth Projections:
This graph shows the projected growth of the market size over the next five years, indicating an increasing trend which suggests a growing opportunity for the software.

Cost Breakdown for Software Project:
The bar chart details the distribution of costs across different categories such as Development, Marketing, Support, Infrastructure, and Licensing. This visualization helps in understanding where the major expenditures will occur.

ROI Analysis Over Time:
The ROI analysis graph displays the return on investment over the years, starting from a negative return initially as the investment outweighs returns, progressing to a positive ROI as the returns on the project grow. This helps in evaluating the financial viability of the project over time.

Step 5: Review Regulatory and Legal Compliance

Questions to Ask
  • Does the updated or new software need to comply with any specific regulations?
  • Are there any legal implications for deploying this software change?
Areas for Detailed Answers
  • Compliance requirements specific to the industry.
  • Legal considerations including data protection laws.
Software Compliance Checklist (Example)
A compliance checklist is essential in a software feasibility study to ensure that the software meets all relevant legal, regulatory, and standard requirements. Below is an example of a compliance checklist that could be used during the feasibility study for a software project, particularly one that may handle sensitive data or operate in a regulated industry:

This checklist provides a comprehensive framework to ensure that the software project adheres to all necessary compliance requirements, thereby reducing legal risks and enhancing trustworthiness. It is crucial for businesses to tailor the checklist to their specific operational and industry needs, adding or modifying items based on the legal and regulatory environment pertinent to their operations.

Step 6: Perform Risk Analysis

Questions to Ask
  • What are the potential risks involved with this project?
  • How can these risks be mitigated?
Areas for Detailed Answers
  • Create a detailed risk assessment including technical, market, financial, and operational risks.
Risk Assessment Matrix (Example)
Below is a detailed example of a risk assessment matrix designed for a software feasibility study focused on software modernization or a new software project. This matrix includes an array of potential risks categorized by technical, market, financial, and operational factors, along with their potential impact, likelihood of occurrence, and strategies for mitigation.

This matrix helps project managers and stakeholders understand the specific vulnerabilities of a software project and provides a structured approach to preemptively tackle these issues. By preparing for these risks, a project is more likely to stay on track and achieve its objectives efficiently and effectively.

Step 7: Establish a Preliminary Budget and Timeline

Questions to Ask
  • What is the estimated budget for the entire project?
  • What is the timeline for development to launch?

NOTE: Request an outside evaluation of current system and proposed upgrades based on identified information by a trusted consulting firm focused on realistic numbers and providing experienced talent. Getting it right the first time may appear more expensive but in the end is always less expensive and better for reputation.

Areas for Detailed Answers
  • Preliminary budget allocation. (Budget Allocation Graph)
  • Project timeline with key milestones. (Gantt chart)
Required Graph and Chart (Example)
The first figure is an example of a Budget Allocation Graph for a software feasibility study. The pie chart divides the budget into different categories: Development, Testing, Infrastructure, Training, Legal Compliance, and Marketing. This visual representation helps stakeholders quickly understand how the budget is planned to be distributed among various necessary components of the project.

The next example is of a Gantt Chart for a software project timeline. It visually represents the various phases of the project, such as Requirement Analysis, Design Phase, Development Phase, Testing Phase, Deployment, and Post-Deployment Review, along with their respective durations. This type of chart is particularly useful for tracking project progress and ensuring that milestones are met on schedule.

These tools are indispensable in project management as they help in planning, monitoring, and communicating the project’s financial and temporal aspects effectively.

Step 8: Draft Preliminary Recommendations

Questions to Ask
  • Based on the feasibility study so far, is the project technically and financially viable?
  • What are the major challenges and benefits identified?
Areas for Detailed Answers
  • Summary of findings and recommendations.
  • Decision points on moving forward or reevaluating certain aspects.
Summary Table of Feasibility Analysis (Example)
Included below is an example of a summary table for a software feasibility analysis. This table outlines the key findings from a hypothetical software feasibility study, indicating whether the project is technically and financially viable, and highlighting major challenges, benefits, and critical decision points.

This summary table serves as a concise and effective tool for stakeholders to review the comprehensive analysis of a software project’s feasibility, enabling informed decision-making about whether to proceed with the project. Each decision point is directly derived from the analysis, ensuring that any action taken is based on solid, researched information.

Step 9: Prepare the Feasibility Report

Questions to Ask
  • What should be included in the final report to stakeholders?
Create Report
  • Create a comprehensive report including all the above findings, detailed analysis, and recommendations. All previously mentioned graphs and tables should be integrated into a final document.

Step 10: Executive Summary of Findings

Questions to Ask
  • How will the findings be communicated to stakeholders?
  • What format will the presentation take?
Summarize Findings
  • Prepare a summarization of key points from the feasibility study.
Executive Summary of Software Feasibility Study (Example)
Creating a compelling summary for a stakeholder presentation on a software feasibility study involves highlighting the most critical points that will aid in decision-making. Here’s an example of how such a summary might be structured, focusing on key findings, benefits, challenges, and decision points:

This sample summary effectively communicates the essence of the feasibility study, providing stakeholders with the information they need to make informed decisions about the project. It clearly outlines what needs to be considered, the benefits of the project, and any risks involved, thereby setting the stage for fruitful discussions and decisions.

Final Step: Complete Presentation Outline

This outline ensures a thorough evaluation of all critical aspects of the proposed software project, providing a solid foundation for making an informed decision on whether to proceed.

Contact our team at Intertech for assistance from a trusted and proven partner that can assist in making sure you have the correct numbers and technologies selected for your project.

Do Nothing

If the reasons for the project do not add up, there is no reason to continue. Remaining with the status quo is always an alternative. You have made it this far with your current system, and that may be the best solution. It is important to remember that not everything needs to be automated or set up to collect data for future use.

Build Your Vision

Creating Exactly What You Need, utilizing some of or none of your current system allows you to get exactly what you have determined to be the best solution for your department, the company, and the customer. However, it is a big step and the potential costs should align with the potential benefits.

PrePackaged Product

There are many SaaS (Software-as-a-Service) and prepackaged applications on the market. This is an option that helps middle-players afford conventional systems without the up-front expense of custom software. The cons are that you often outgrow the software quickly but not the contract and loose control of costs.

Software Feasibility Study: Conduct a cost/benefit and technical analysis!

Cost/Benefit Analysis

Identify the costs of development and convert these to potential savings that will be realized in the future. One way of doing this is by creating a chart similar to the one below. Make sure to consider multiple perspectives on the situation.

Costs vs. Benefits Should Be Considered:

Software Feasibility Study

Resource: Instantly calculate how much your manual tasks are costing the company before determining if process automation is right for you!

Even if everything aligns logically, telling you to move forward, make sure the political will is there to succeed. Without backing from above, it can be a steep slog. Use your findings during your software feasibility study stage, bring in a project manager and your lead IT expert to help you answer and explain technical questions, and keep it simple.

More Executive Insights

How Does Intertech Help You Move Forward?

With our Software Feasibility Study we work through all phases to make sure you don’t miss a thing. In the feasibility discovery phase, findings allow us to map out your requirements for development, maintenance, DevOps skillsets, schedules, and deployment. We will add a Full Technical Skill and Competency Review, Time to Market Requirement Analysis, and Regulatory and Internationalization Assessment.

Next, we outline a strategy that will define recommendations for the technology stack, provide a project management game plan and propose necessary team resources. This will include Software Development Lifecycle Planning, Documentation Needs, Rollout Options, Proposed Resource Model, Suggested Technology Stack, and more.

You’ll also receive a project launch map and follow-on support plan. In short: everything you need to plan the actual rollout, as well as manage your documentation needs and the full software development lifecycle.

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