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Intertech Software Quality Assurance Consultant
Imagine the attention to detail, patience, and persistence required to raise Monarch butterflies from eggs to maturity, and you’ll understand what makes Jim Jagow tick. Jim and his daughter recently undertook a large Monarch project as something fun to do together to benefit the environment. But, Jim says with a laugh, it’s the perfect example of why he thrives as a Software Quality Assurance Consultant. Jim prefers to “go deep” on projects, which explains why he has worked on exactly three projects during his time with Intertech, including the highly successful e-charging project for the state of Minnesota’s Bureau of Criminal Apprehension. Jim’s tenure at Intertech began as a subcontractor; 11 years later, he joined as a full-time employee. “We like to joke I went through the longest interview process of any employee here,” he says. Jim previously held positions selling, supporting, demonstrating, and installing software.
“It’s not at all important to get it right the first time. It’s vitally important to get it right the last time.”
— Andrew Hunt and David Thomas
What is your role at Intertech?
My role is to work with developers to make their projects perfect. I imagine the end-user and work to verify that not only will the application work but that the end-user will have a positive experience using it. The best-designed software in the world is worthless if people can’t or won’t use it.
I used to do a lot of hunting and fishing, but since I married and the kids came along, I focus more on gardening now. Both of my parents had farms in western Minnesota, so I guess growing things is in my blood. It’s fun getting my kids involved with it too.