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Manufacturing

Understanding the manufacturing industry is one thing. Understanding the technology you currently use and the updates you should consider is another.
Case Study: Global marine manufacturing company required a web-based tool that would allow real-time remote diagnostics and troubleshooting of engines and the equipment surrounding them from anywhere in the world.

Custom Application Development For The Manufacturing Industry!

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Understanding your industry is one thing. Understanding the technology you are using is another. When you read studies that tell you that 75% of projects are doomed from the beginning, it has to make you pause before signing your name to the outcome.

Consider letting our proven professionals take a look at your project. They’ve seen what can go wrong and know how to avoid costly errors.

At Intertech, we ask the right questions and tell you the correct answers. From design to rollout, Intertech takes the worry out of custom software development. Add the unique benefit of our field-driven education division, and you get a blend of exceptional knowledge that plugs in, does what you need, and leaves your business and employees more engaged and more potent as a team. 

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Team-Complete™ Development

Intertech’s Team-Complete™ development means we make sure all the right people are seated at the table to assure success the first time. At Intertech, you always get the best of the best! Proven consultants dive deep into your project, analyze your objectives, and lead your project to success with the expertise and the soft-skills you expect from a leader.

Soft-Skills For A Winning Experience

Sometimes the most critical person in the room is the one with a calm voice and the right words. Bringing a development team together or presenting a clear concept for stakeholders can make all the difference between success or failure. Intertech consultants are at the top of their field. They navigate challenging decisions, guide with a confident voice, and know when to get out of the way.

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Intertech takes the worry out of custom software development.
Featured Manufacturing

Case-Study

Technology Used
.NET Core
C#
D3.js
React
Visual Studio

 

Methodology
Rapid App Development

Project

Centrally Located World-Wide Reaching Diagnostics Application

 

Project Requirements

Providing accurate diagnostics on engines is a challenge, mainly when experts working at corporate headquarters cannot see what the technicians see in the field. Designed to solve this issue and allow the company to diagnose engine problems from a central location, Intertech was asked to give their technicians across the globe the ability to share what they were experiencing on the ground with experts back at headquarters.

Result

Subject matter experts at the client’s headquarters can now access and diagnose/troubleshoot data seamlessly with technicians on location, anywhere in the world. As a result, expertise is now available globally, and service quality and speed have improved dramatically, the point that customers expect in this day of business.

Overview

A global marine manufacturer requested Intertech to work with its internal development team to create a solution that worked on a variety of platforms already in use while supporting multiple diagnostic tools already in use but not linked.

Intertech consultants reviewed several alternatives and considered existing IT requirements before deciding on a React application using D3 as its visual language. For the back-end, it was determined that it should be written as a WebAPI solution using .NET Core. The outcome would allow technicians to upload recordings that could be analyzed from any operating system and browser.

In addition, Intertech’s developers were able to work remotely, keeping developers near their families and saving the client the overhead of travel time and office space while maintaining ongoing communication and a team environment.

Subject matter experts at the client’s headquarters can now access and diagnose/troubleshoot data seamlessly with technicians on location, anywhere in the world. Intertech’s research and consultation helped discover and design a solution that now integrates well with current service and maintenance workflows, as well as existing on-premise software, creating a turnkey solution with intuitive user experience.

Intertech has been in business for nearly 30 years. Many of our projects are considered confidential by our clients. For this reason, and out of respect for our customer’s privacy, we do not mention companies by name regarding specific projects, with the clear understanding that the project outlined and presented is actual work Intertech and their consultants have completed successfully.

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"Intertech’s SQL expertise was invaluable in improving our database server performance."

“Intertech’s SQL expertise was invaluable in improving our database server performance. Thanks to the guidance and work from Intertech consultants, we’ve reduced runtime on common queries, modernized our technology stack, created a platform for real-time sales feedback, and enabled more comprehensive strategic planning for our company. We look forward to working with Intertech on future projects to drive even more value from our data.”

– Client

"Working with Intertech allowed us to modernize the user interface of the equipment we produce."

“Working with Intertech allowed us to modernize the user interface of the equipment we produce. The consultants they provided were clearly experts in their field and brought the necessary knowledge to our team to update our application. But working with Intertech also helped us move toward a faster development and deployment cycle for our new features moving forward. This new user interface will provide a better user experience for our customers, and our new deployment pipeline will enable us to continue improving that user experience over the months and years to come.”

– Client

"Thanks to everybody for the efforts over the last 18 months!"

“It’s with mixed feelings that this day has arrived. I’m sad to see this collaborative effort come to an end; but I’m excited with what we have accomplished. Tom & Scott had a lot of patience with me through the process and were able to teach me a lot of good stuff. For me, one of the big benefits of the Intertech/[client] relationship was it helped me demonstrate the value of software to the company which led to my getting approval to hire two software folks. Even though this particular project/phase is at an end, I’m hoping we have the opportunity to work together again. Once again, Thanks to everybody for the efforts over the last 18 months.”

– Client Supervisor

GET TO KNOW US

Client Relationship Manager

Dan Hokeness

The Golden Rule guides Dan Hokeness in his role as Client Relationship Manager at Intertech. Dan has worked with diverse clients ranging from manufacturers to mortgage companies. In his first two years at Intertech, he also led the recruiting team, was director of IT at GMAC Mortgage, and gained earlier experience as a business technologist and programmer analyst. Dan’s broad experience gives him insight into the multifaceted needs of Intertech clients. But no matter who he’s working with, Dan delivers the best for every client.

“I believe in treating others as I want to be treated,” says Dan. “I believe in integrity and in honoring my work and relationships. I think our clients understand and value that.”

 

Why Did You Choose Intertech?

While I was the director of IT at GMAC Mortgage, I engaged Intertech as a vendor for staff training for several years. They were very impressive. I knew Intertech had a consulting side, and I was drawn by their nimble ability to react quickly to change. With my software development experience, a sales position was a great fit. I joined Intertech 10 years ago, and I’ve never looked back.

Sideline

Dan enjoys spending time with his family. He is a trustee at his church and serves as a board member of Auburn Homes and Services, a full service nursing facility.

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