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Retail & Consumer Goods

Understanding the retail and consumer goods industry is one thing. Understanding the technology you currently use and the updates you should consider is another.
Case Study: Leading national home improvement retail chain Inventory Controller application responsible for general store inventory lookup (by SKU or UPC#), creating bin tags, updating inventory counts, checking on customer orders, and helping conduct inventory audits, all in a new non-proprietary platform that works on a standard Android tablet.

Custom Application Development For The Retail And Consumer Goods Industry!

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Understanding your industry is one thing. Understanding the technology you are using is another. When you read studies that tell you that 75% of projects are doomed from the beginning, it has to make you pause before signing your name to the outcome.

Consider letting our proven professionals take a look at your project. They’ve seen what can go wrong and know how to avoid costly errors.

At Intertech, we ask the right questions and tell you the correct answers. From design to rollout, Intertech takes the worry out of custom software development. Add the unique benefit of our field-driven education division, and you get a blend of exceptional knowledge that plugs in, does what you need, and leaves your business and employees more engaged and more potent as a team. 

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Team-Complete™ Development

Intertech’s Team-Complete™ development means we make sure all the right people are seated at the table to assure success the first time. At Intertech, you always get the best of the best! Proven consultants dive deep into your project, analyze your objectives, and lead your project to success with the expertise and the soft-skills you expect from a leader.

Soft-Skills For A Winning Experience

Sometimes the most critical person in the room is the one with a calm voice and the right words. Bringing a development team together or presenting a clear concept for stakeholders can make all the difference between success or failure. Intertech consultants are at the top of their field. They navigate challenging decisions, guide with a confident voice, and know when to get out of the way.

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Featured Retail & Consumer Goods

Case-Study

Technology Used
Java
Android
JUnit
Eclipse
Zxing
Tortoise SVN

 

Methodology
Rapid Application Development

Project

Connect National Retail Chain Locations Using Handheld Devices And Real-Time Information To Assist Customer Service

 

Project Requirements

The new Android Handheld Replacement system had to be completed quickly due to impending new store openings. New devices and software for those devices were required to provide the same in-store capability at existing stores. The grand opening dates created a situation where the delivery timeframe and feature set was fixed.

Result

Intertech deployed an experienced team of four Android developers to work hand-in-hand with the client’s team to ensure a clear understanding of completion. Except for an initial week on-site, all work was carried out remotely. Team members created a feature/screen delivery schedule for both applications based on the outlined timeframe and delivery schedule.

Overview

Applications had to function using the client’s unreliable Wi-Fi. Given the size and extent of each store’s interior and exterior retail and lumber footprint, Wi-Fi connectivity was intermittent. This required the applications to operate in online and offline modes. During offline mode, the application had to store data on the device. When the device detected it was again connected, the application had to forward all locally-stored data during offline mode to the client’s inventory control systems.

One of the primary challenges was that the manufacture no longer provided the Windows CE handheld units used in existing stores. This issue forced the client to search on eBay and other third-party providers to find enough devices to continue serving their existing stores. Because of this, much of the documentation and understanding of the legacy handheld system (and data communications to backend servers) had been lost over the years. For this reason, requirements often changed with the re-discovery of system functionality in the existing systems.

In the end the system was broken into two parts; an Inventory Controller application that was responsible for general store inventory lookup (by SKU or UPC#), creating bin tags, updating inventory counts, checking on customer orders, and helping conduct inventory audits, and a Gate Guard application that provided checkout tools to the lumber yard gate guards. Specifically, the Gate Guard application provided product bar scanning and invoice checking capability, the ability to update orders and record shortages, and customer merchandise acceptance.

The project delivered in less than two months (on-time), and the new applications allowed the client to provide the device to more than 200 stores without interruption of service.

In addition, the platform, written using commercial open source and off-the-shelf technology, allows for flexibility in software and platforms expansion and gave the client a non-proprietary platform for fielding additional applications and services in the future.

Intertech has been in business for nearly 30 years. Many of our projects are considered confidential by our clients. For this reason, and out of respect for our customer’s privacy, we do not mention companies by name regarding specific projects, with the clear understanding that the project outlined and presented is actual work Intertech and their consultants have completed successfully.

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"Working with Intertech allowed us to modernize the user interface of the equipment we produce."

“Working with Intertech allowed us to modernize the user interface of the equipment we produce. The consultants they provided were clearly experts in their field and brought the necessary knowledge to our team to update our application. But working with Intertech also helped us move toward a faster development and deployment cycle for our new features moving forward. This new user interface will provide a better user experience for our customers, and our new deployment pipeline will enable us to continue improving that user experience over the months and years to come.”

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– Client Supervisor

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Intertech Developer

Luis Camacho

Luis Camacho describes himself as “your friendly neighborhood full-stack engineer.” His goal? Making things more efficient and creating tools that make people’s lives better. That’s precisely what Luis has done since he joined Intertech in July of 2019. Previously he was a lead software engineer at Emerson, where he provided consultation for an in-house innovation team and overhauled the release process, saving more than 100 development hours annually.

 

“I always keep my customers—and the big picture—top of mind. Customers use the end product and I strive to make sure they’re happy about what we’ve provided.”

 

Why Did You Choose Consulting?

Consulting excites me because customers share not only their requirements but also their big picture or dream. That makes the whole process more rewarding. I love hearing feedback like “. . . Luis offered suggestions I hadn’t even considered yet . . . he made my requirements better. . . he thought of things I didn’t know I needed.”

Sideline

Being in front of a crowd, being on a team, playing music, telling stories, and making people laugh or think: these activities are a joy for Luis!

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