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IT Infrastructure Library™ (ITIL®) is the leading set of best practices in IT service management. Intertech's ITIL training prepares students with the skills to align IT services with the needs of the business. Our ITIL training and certifications provide IT managers, practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management. Intertech's ITIL training offers real-world insights through a complete hands-on experience. See our Course Selector below for more detailed course descriptions.