The qualification aims to demonstrate that IT Service Management (ITSM) professionals are equipped with the most essential skills to apply ITIL® concepts in their organization. At the same time, ITIL Practitioner training is designed to give confidence to managers that the members of their team are ready to initiate and successfully carry out required improvement initiatives.
ITIL Practitioner training prepares individuals for a broad range of challenges faced within ITSM, equipping them with practical guidance, confidence and know-how to adopt and adapt the ITIL framework according to an organization’s requirements.
ITIL Practitioners focus on the Continual Service Improvement (CSI) Approach as a way to structure improvement initiatives. They draw on a comprehensive toolkit that guides them when:
So at any level, organizations benefit from practical, insightful employees armed and ready to align improvement initiatives with specific business goals.
For groups of 5 or more, let Intertech bring this course to your location. Customized versions tailored towards your objectives are also available.Learn More