This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.
For groups of 5 or more, let Intertech bring this course to your location. Customized versions tailored towards your objectives are also available.Learn More
This training is intended for both novice and experienced customizers of Microsoft Dynamics CRM who are familiar with the end-user principles of the software. No programming skills are required, but a basic understanding of database principles will be an advantage.
A working knowledge of how to use Microsoft Dynamics CRM 2011. It is recommended, but not required, that individuals have completed Microsoft Dynamics CRM 2011 or 2013 applications training. Because this training material focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that individuals have a basic understanding of Microsoft SQL Server and relational database functionality.