Consulting Training Blog Careers About Us Contact Us

F5 Networks Troubleshooting BIG-IP v13 Training

Upcoming Classes

Sorry, nothing scheduled right now. Click the Get Notified button below to be alerted when a class is scheduled.

Get Notified

On Site/Private

Can't find a class that fits right for you? Contact us to inquire about scheduling your own private class

Contact Us


This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

Bring This Course To You

For groups of 5 or more, let Intertech bring this course to your location. Customized versions tailored towards your objectives are also available.

Learn More


This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system.


Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification

Course Outline

Lesson 1 : Setting Up the BIG-IP System

Introducing the BIG-IP System 
Initially Setting Up the BIG-IP System 
Archiving the BIG-IP Configurations 
Leveraging F5 Support Resources and Tools

Lesson 2 : Reviewing Local Traffic Configuration

Reviewing Nodes, Pools, and Virtual Servers 
Reviewing Address Translation 
Reviewing Routing Assumptions 
Reviewing Application Health Monitoring 
eviewing Traffic Behavior Modification with Profiles 
Reviewing the TMOS Shell (TMSH) 
Reviewing Managing BIG-IP Configuration Data

Lesson 3 : Troubleshooting Methodology

Troubleshooting Methodology 
Troubleshooting Methodology Steps 
Step 1: Define the Problem 
Step 2: Gather Information 
Step 3: Define Hypotheses 
Step 4: Develop a Test Plan 
Steps 5 and 6: Implement the Plan and Observe the Results 
Step 7: Repeat as Necessary 
Documenting a Problem 
Putting the Troubleshooting Steps to Use

Lesson 4 : Working with F5 Support

Leveraging AskF5 
Finding Resources on DevCentral 
Using the BIG-IP iHealth System 
Working with F5 Technical Support 
Running End User Diagnostics (EUD) 
Requesting Return Materials Authorization 
Understanding F5’s Software Version Policy 
Managing Upgrades and Hotfixes 
Managing the BIG-IP License for Upgrades 
Managing BIG-IP Disk Space 
Upgrading BIG-IP Software

Lesson 5 : Product Architecture

Introducing BIG-IP Architecture 
Introducing and Accessing AOM 
Introducing Switch Fabric Function 
Introducing Host Subsystem Function

Lesson 6 : Troubleshooting – Bottom to Top

Introducing Differences between BIG-IP and LINUX Tools 
Troubleshooting with Layer 1/Layer 2 Tools 
Troubleshooting with Layer 2/Layer 3 Tools 
Troubleshooting with Layer 3 Tools 
Troubleshooting with LINUX Tools 
Troubleshooting Memory and CPU 
Troubleshooting with watch 
Troubleshooting with Additional tmsh commands 
Troubleshooting with End-User Diagnostics (EUD)

Lesson 7 : Troubleshooting Tools


Lesson 8 : Using System Logs

Configuring Logging 
Log Files 
Understanding BIG-IP Daemons Functions 
Triggering an iRule 
Deploying and Testing iRules 
Application Visibility and Reporting

Lesson 9 : Troubleshooting Lab Projects

Network Configurations for Projects

Free Resources from Intertech

Free On-Demand Video Bundle: IoT, Agile/Scrum, and Leadership

Free Whitepaper: Design and Code Review Checklist

Free Recorded Webinar: Asynchronous Programming Techniques with .NET 4.5